Open Positions

Immediate Positions Available

We are hiring for the following positions immediately. If you do not find a position you would like to apply for you can still apply for a general position on our careers page.

Several of the positions below support the Transportation Security Administration (TSA) Online Learning Center (OLC), the enterprise Learning Management System (LMS) that serves as TSA's official system of record for training. The OLC is a cloud-hosted SAP SuccessFactors Learning environment used by more than 70,000 TSA employees and contractors nationwide. Quasars provides Tier 1.5 and Tier 2 help desk support, system and content administration, reporting, and program management for the OLC.

Help Desk Analyst for TSA Online Learning Center (OLC) - Remote

Description: The Help Desk Analyst provides Tier 1.5 and Tier 2 support for the TSA Online Learning Center, resolving escalated tickets from TSA's national program office and from local OLC administrators at TSA Headquarters and airports nationwide. The position troubleshoots LMS access, authentication, permissions, and configuration issues; manages the intake, testing, and loading of new and revised online training content; creates OLC content item definitions and linkages; and administers OLC administrator accounts, roles, assignment profiles, and workflows. Approximately 90 percent of tickets originate from OLC administrators rather than end users, so the work is weighted toward administrative configuration, permissions, and content problems.

  • Remote. No on-site presence required.
  • No travel required.
  • Work is generally performed between 7:00 AM and 7:00 PM Eastern Time, Monday through Friday.

View the full posting and apply on Indeed

Required

  • Working understanding and knowledge of an enterprise Learning Management System.
  • Hands-on experience with cloud-based SAP SuccessFactors Learning, version B1808 or later.
  • SuccessFactors (SFX) certification for LMS Administration, or the demonstrated ability to obtain certification.
  • Experience with SAP-hosted LMS administration modules, and familiarity with LMS network architecture and Active Directory permissions.
  • Working familiarity with Okta and F5 authentication processes, SFTP, and LMS connectors, plus experience performing SCORM testing to troubleshoot configuration issues.
  • Experience with SharePoint and with customer service or ticket intake systems.
  • Strong written and verbal communication skills, a customer service orientation, and the ability to work independently in a remote environment on short-turnaround requests.
    		•  Desired

  • Experience with Salesforce Concourse or a comparable federal intake system.
  • Prior experience supporting a federal government customer, ideally within DHS.
  • Familiarity with Agile and Scrum fundamentals.
  • Experience developing and delivering LMS administrator training via webinar.
    		•

    Reporting Analyst for TSA Online Learning Center (OLC) - Remote

    Description: The Reporting Analyst develops, enhances, and delivers standard and ad hoc reports from the TSA Online Learning Center. The position writes and tunes complex queries against the LMS relational database, builds custom report products using the reporting tools supported by the SAP-hosted LMS, prepares written requirements and project definition documentation for new report products, and translates TSA business questions into usable training data for program offices, training managers, and compliance reporting. Ad hoc training and data reports are typically due within five business days of a TSA request, so the position requires the ability to scope, build, validate, and deliver a report quickly and accurately.

    • Remote. No on-site presence required.
    • No travel required.
    • Work is generally performed between 7:00 AM and 7:00 PM Eastern Time, Monday through Friday.

    View the full posting and apply on Indeed

    Required

  • Demonstrated experience writing complex SQL reports against relational databases, including Oracle.
  • Knowledge of relational database structure and data modeling sufficient to trace LMS data relationships independently.
  • Hands-on experience using BIRT/Eclipse and Plateau Report Designer (PRD) to create custom reports for an SAP-hosted LMS.
  • Working knowledge of JavaScript sufficient for report development purposes.
  • Working understanding and knowledge of an enterprise Learning Management System.
  • Proficiency with Microsoft Excel and Microsoft Access for data handling and presentation.
  • Ability to manage multiple short-deadline requests and to document work clearly.
    		•  Desired

  • Experience with cloud-based SAP SuccessFactors Learning, version B1808 or later.
  • Familiarity with Agile and Scrum fundamentals.
  • Experience building reports and dashboards for a federal training or human capital program.
  • Experience with data visualization or business intelligence tools beyond the native LMS reporting stack.
    		•

    SAP SuccessFactors SME for TSA Online Learning Center (OLC) - Remote

    Description: The SAP SuccessFactors SME serves as the technical subject matter expert for the TSA Online Learning Center. The position owns configuration, integration, and release management for the SuccessFactors Learning platform supporting the OLC, advises TSA on meeting business needs through inherent system functionality, and supports system enhancements through the full lifecycle from requirements through testing and implementation. The SME troubleshoots OLC integration with external system connectors and DHS enterprise connections, evaluates SuccessFactors releases and TSA-specific enhancements, and delivers OLC system training by webinar to the national program office and to local administrators at Headquarters and airports. TSA currently operates SAP SuccessFactors at version B25.05. Software and hardware development and the creation or revision of online courseware content are outside the scope of this position.

    • Remote. No on-site presence required.
    • No travel required.
    • Work is generally performed between 7:00 AM and 7:00 PM Eastern Time, Monday through Friday.

    View the full posting and apply on Indeed

    Required

  • Five or more years of hands-on experience with cloud-based SAP SuccessFactors Learning, version B1808 or later.
  • Deep working knowledge of enterprise LMS configuration, administration, and integration architecture.
  • Experience with LMS connectors, SFTP transfers, and authentication technologies such as Okta and F5.
  • Knowledge of relational database structure and the ability to write SQL queries in support of configuration analysis and troubleshooting.
  • Familiarity with Agile and Scrum fundamentals and concepts.
  • Experience with SharePoint and Microsoft Office products, including Access and Excel.
  • Demonstrated ability to develop and present technical information to non-technical audiences at all levels of an organization, with strong consulting, facilitation, and written documentation skills.
    		•  Desired

  • Experience using BIRT/Eclipse and Plateau Report Designer (PRD) to create custom reports for an SAP-hosted LMS.
  • Experience with Java or web development in support of LMS front-end functionality.
  • Prior experience supporting a federal government customer, ideally within DHS.
  • Familiarity with the DHS Systems Lifecycle Methodology (SLC-M) and federal IT governance processes.
  • SuccessFactors (SFX) certification for LMS Administration.
    		•

    Senior ISSO

    Position Number: 10397

    Description:We are seeking an experienced Senior ISSO who shall ensure that management, operational, and technical controls for either National Security Systems or SBU level Information Systems are in place and are followed. This includes ensuring that appropriate steps are taken to implement information security requirements for IT systems throughout their life cycle, from the requirements definition phase through disposal. The ISSO shall possess effective interpersonal and presentation skills as he/she operates in a client-facing role. The ISSO must possess experience with NIST 800 publications standards. The position requires experience with vulnerability scanning and assessments. The ISSO shall conduct Certification and Accreditation (C&A) activities in accordance with NIST 800-37 standards. All C&A deliverables must meet the metrics in the DHS Information Security Performance Plan; this plan will be provided upon contract award.

    • Location is Arlington, VA. Metro accessible.
    • May Require up to 10% travel

    Required

  • Requires Bachelor's degree (in field mathematics, telecommunications, electrical engineering, computer engineering, computer science) or equivalent and seven to nine years related experience.
  • Minimum of 5 years demonstrated experience with Enterprise Network devices (i.e. routers, switches, firewalls).
  • U.S. Citizen plus Secret clearance capable.
  • Minimum of 5 years demonstrated experience with Operating platforms (i.e. UNIX, Solaris, and Microsoft.
  • 5-7 years of strong security experience
    		•  Desired

  • Proficiency conducting and evaluating/analyzing results from the following set of tools, to include but not limited to: NESSUS, AppDetective, WebInspect and ISS.
  • Certification and Accreditation Professional (CAP), CISSP, or similar widely recognized IT Security certification is required.
  • Previous experience creating all necessary Certification and Accreditation documentation.
    		•